Shipping policy

Shipping & Transit Information

At Mmm...Picosito, we truly care about getting your order to you in perfect condition, and we package every single one with love and attention to detail. 🌶️

Once your package leaves our hands and is scanned into the care of USPS or another carrier (and you’ve received your tracking number), responsibility for the package officially transfers to the shipping carrier and/or the recipient. This means that, unfortunately, we are unable to accept liability for packages that are lost, delayed, or damaged during transit.

We completely understand how disappointing it can be when something goes wrong in shipping, and we’re always here to help however we can. For the fastest resolution, please file a claim directly with the carrier:

We also warmly recommend adding shipping insurance (or choosing Priority Mail Express, which includes insurance) for higher-value orders—it gives everyone peace of mind!

Thank you so much for trusting and supporting our little family business. We’re genuinely grateful for you!

With love & spice, The Mmm...Picosito Team ❤️